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Sunday, September 16, 2018



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Unemployment benefits delivery options changing Oct. 27

Unemployment benefits delivery options changing Oct. 27

Louisiana residents who currently receive unemployment benefits by debit card must change to direct-deposit banking before October 27 or their benefits will be delivered as a paper check through the U.S. Postal Service mail, delaying receipt of benefits by several days.

JPMorgan Chase, which has provided the debit card service, is exiting that business, leaving direct-deposit and mailed paper checks as benefit delivery options. Existing claimants will still be able to use balances remaining on their debit cards after Oct. 27; however, no new money will be deposited on the cards.

The Louisiana Workforce Commission strongly urges existing claimants to immediately update their banking preferences in the HiRE

Claimants can update banking preferences at any time by logging into their HiRE account, clicking "Unemployment Services" and selecting "Update Banking Information."

All claimants who do not choose the direct-deposit option before Oct. 27 will receive benefits via paper checks mailed to the address on file with the LWC, resulting in several days of delay in receiving benefits. The debit card option for new unemployment claims ended on Sept. 27.

Claimants may contact the Louisiana Workforce Commission toll-free with any questions or concerns at 1-866-783-5567.