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Wednesday, July 17, 2019

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Sheriff's office urges citizens to create Smart911 profile

Sheriff's office urges citizens to create Smart911 profile

Lafourche Parish Sheriff Craig Webre is reminding citizens about a free, enhanced emergency service, which can assist first responders during an emergency.

The Smart911 system allows citizens to create a safety profile for their household, which can include any information they may want 9-1-1 call-takers and first responders to have in the event of an emergency. When a citizen with a safety profile dials 9-1-1, their information is automatically loaded onto the 9-1-1 call-taker's screen, providing valuable information, which could save lives.

"Every second counts when we respond to an emergency," said Sheriff Webre. "By giving deputies more information prior to arriving on scene, the chances of survival in a life-threatening situation increase. I encourage each and every citizen to create a safety profile which will help us and other first responders assist you and your family in the event of an emergency."

The Lafourche Parish Communications District announced the launch of the Smart911 system in November 2013. Since that time, anyone with a Smart911 safety profile who dials 9-1-1 in Lafourche Parish will have the information they provide made available to the call-taker and first responders. Those who include their cell phone number as part of their Safety Profile can utilize the service nationwide wherever Smart911 is available.

"If you happen to be in Terrebonne Parish, and have to dial 9-1-1, your information will be available there as well," said Sheriff Webre. "Even when you travel out of state to places like Atlanta, Georgia, or Washington, D.C., your information travels with you, and it cannot be accessed unless and until you actually dial 9-1-1. This can be a valuable tool when traveling, whether going on vacation or evacuating for a hurricane."

Sheriff Webre said this aspect of the service will be especially useful if responding to an emergency of someone visiting Lafourche from another state.

"As long as they have a safety profile, their information will be available to us," said Sheriff Webre.
Residents can create their profile at

The minimum required information to create a safety profile is a name, phone number and email address. Beyond that, citizens can input as little or as much information as they desire.

The safety profile can include basic information such as names, ages, photos, and medical allergies of family members, and there is even an option to upload a photograph of the residence to ensure it is easy for responders to locate. Citizens who want to provide more detailed information can include locations within a residence for water or gas shutoff controls, and there is even an option to upload entire floor plans.

Sheriff Webre said the Lafourche Parish Sheriff's Office will be utilizing social media throughout the month of November to encourage residents to sign up for the Smart911 service. Deputies will also be passing along informational cards to residents who have not yet signed up for the service.